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Game Day "A to Z" Guide

Join us at Roos Field for Eagle Football Game Days and our other facilities for home events including Reese Court, the Jim Thorpe Field House, and EWU Soccer Fields! Please see below for common topics and policies to help everyone enjoy their experience rooting on the Eags.

09/16/2023 Southeastern Louisiana at EWU Football

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50/50 Game Day Raffles

During select EWU home events, fans will have the opportunity to participate in our 50/50 raffles. Tickets must be paid for by debit/credit card ONLY, there will be NO cash sales for raffles. Single (1) tickets will be available for five (5) dollars each or you can purchase six (6) tickets for twenty (20) dollars. No free tickets will be given out and purchased can only take place on game day (no presales). Participants must be 18 years (with ID) or older. A cash prize will be available to the winner at the time of the drawing.

Sales for the 50/50 raffle for football game days will begin two (2) hours prior to kickoff in tailgate areas before moving inside the stadium approximately 30 minutes prior to kickoff and then will extend through the end of halftime at which time raffle purchases will end. The winner will be selected and announced at the end of the third quarter. For games in other venues, sales will begin approximately one (1) hour prior to game time and extend through halftime for quarter of half timed sports. For other sports, sales will conclude at the end of the second set with the winner being announced after the third set.

Winners of the 50/50 raffle MUST be present to win and will have to claim their prize immediately after the announcement of the drawing. Failure to immediately claim their prize within timeframe that is announced by the public address announcer and/or shown on the videoboard will result in forfeiture of the prize. A new winner will be reannounced until there is a winner of the 50/50 raffle prize. Winners and will need to complete a W9 form and prize winner form before being awarded their prize.

Disclosure: If you or a loved one is struggling with problem gambling or gambling addiction, help is available by calling 1-800-GAMBLER. The National Problem Gambling Helpline offers call, text and chat services 24/7/365. If you or a loved one is in crisis, please call 911.

— A —

ADA Accessibility

ADA seating is available but limited at Roos Field. Due to limited availability, ADA seating is strictly for those individuals with a disability, as defined by the Americans with Disability Act, and for one companion. If you have questions, please contact our ticket office.

ADA Parking can be found in lots P12 (31 spaces) and P9 (24 spaces).

An ADA accessible shuttle service is provided for those with physical limitations who are unable to find parking near the stadium. Please call 509-359-4363. The shuttle bus will come to your location, pick you up and take you to the P12 Stadium Entry.  Upon conclusion of the game, you can call the same number for a pick up and return to your vehicle. As there is only one shuttle vehicle, please be patient while they reach your location.

Alcohol Enforcement

State laws regarding the use and possession of alcohol will be enforced on campus and on nearby city streets, sidewalks and parks. Cheney Police and EWU Police will both issue citations or make arrests for violations of the laws prohibiting open containers of alcohol in public areas, including university parking lots. Persons engaging in underage drinking, public indecency, disorderly conduct and other violations are also subject to arrest. This policy will be in effect starting the first game. In the interest of safety and sportsmanship, we will not overlook behavior on game days that would not be tolerated at any other times.

Animals

Service animals, and service animals in training, for guests with disabilities are allowed in the facility. All other animals are prohibited.

ATM

There are no ATMs located in Roos Field. The nearest ATM is located in the Pence Union Building (PUB). 

— B —

Bags, Containers, and Coolers

To provide a safer environment for the public at Roos Field, EWU has implemented a new policy limiting the size and type of bag allowed into the stadium for all events. We have outlined what is permissible.

Fans will be able to carry only the following style and size bag into the stadium:

  • Bags that are clear and do not exceed 12" long by 12'" high by 6" wide
  • One-gallon clear plastic freezer bag
  • Small clutch purses, with or without a handle or strap, not exceeding 4.5" by 6.5"

Exceptions will be made for medically necessary bags/diaper bags after inspections at any entrance Seat cushions without pockets or compartments will be permitted. Prohibited items will not be held during the event and must be returned to your vehicle.

Prohibited items include, but are not limited to: pursues or bags larger than a clutch bag, coolers, briefcases, backpacks, luggage of any kind, computer bags, or camera bags.

Fans may continue to carry items without a bag (e.g. binoculars, cameras, and smartphones) into the stadium.

Band

The EWU Pep Band is one of the most exciting and vital organizations on campus. The band is the focal point of pride and enthusiasm for the support of the Eags. This highly visible group performs at all home contests, select road contests and other campus events. The Eband has performed around the Pacific Northwest, at halftime shows for the Seattle Seahawks and for teams in the Canadian Football League. The EWU Pep Band also performs at home contests for the EWU men's basketball, women's basketball, and volleyball programs.

Banners and Signs

Hand-held banners are permitted if they are in good taste and contain no profanity or derogatory statements, and they must not block the view of other patrons. EWU staff members have the right to remove any sign that does not adhere to these guidelines.

Barbecues

In accordance with state fire codes, the university will be enforcing existing regulations regarding open fires in parking areas. Those regulations are as follows:

  • Propane grills may only be used in surface parking lots
  • Charcoal grills are not permitted
  • Open flames are not permitted

Beverage Containers

No type of outside beverage container is allowed inside Roos Field. This includes personal canteens, thermos bottles, squeeze bottles, and unopened or sealed soda and water bottles.

Beer Garden

Open to all fans 21 and over. Opens 90 minutes prior to kick-off until the game begins. Also re-opens at halftime.

Broadcasts

For information on television and radio broadcasts of EWU Football games, click here.

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Cameras

Personal use cameras are allowed at athletic facilities contests provided they do not obstruct sight lines for other fans. Personal use cameras do not receive any additional media access and are restricted exclusively to public fan areas. Long, detachable lenses and flash photography are restricted as they may interfere with the experience of other fans.

Camcorders

Professional videotaping equipment is not allowed in Roos Field without written permission from the EWU Department of Athletics.

Code of Conduct

It is the goal of the EWU Public Safety Department and EWU Athletics Event Management to provide a safe, enjoyable, and positive environment for all participants and fans. Safety and security policies have been established to benefit everyone entering Roos Field. Please help us maintain a fun and safe environment for participants, students, families, and all patrons by complying with all stadium policies. EWU, along with the NCAA and the Big Sky Conference, has assigned a high priority to ensure athletic events are conducted in a safe and enjoyable atmosphere that promotes good sportsmanship by student-athletes, coaches, and spectators. We request your cooperation by supporting the participants and officials in a positive manner. Profanity, racial or sexist comments, and other abusive comments or actions directed at officials, student-athletes, coaches, team representatives, or other stadium patrons will not be tolerated and are grounds for removal from Roos Field.

Concessions

Concession stands are located at the following locations:

  • "The End Zone" stand is located in the south corner of Roos Field next to the main entrance
  • "The Blitz" stand is located behind the press box on the upper northwest concourse

 

09/16/2023 Southeastern Louisiana at EWU Football

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Disabled Guests

Seating for those who are physically impaired is available in the top rows of Sections B, E, H, I, J, K, N, 01, 02, P and Q. All seating for physically impaired patrons is sold on a reserved ticket basis only, first-come first-served. If a patron has not ordered special tickets in advance, the ticket office will exchange their tickets if space is available. Physically impaired patrons are encouraged to notify the ticket office in advance for special seating accommodations at 509-359-6059 or tickets@ewu.edu. Reserved parking may be available for those with physical impairments. See “ADA” above.

Drinking Fountains

Drinking fountains can be found outside of the restrooms located at the south end of Roos Field and the west concourse just behind the press box.

— E —

Eagle Club

The Eagle Club is the VIP area located under the Press Box. Open to all EAF donors at the Silver Eagle level and above. Learn more about the EAF and how you can support Eagle Student-Athletes on and off the field at ewu.edu/eaf!

Eagle Store

The Eagle Store is located east of Roos Field in the Pence Union Building (PUB). The Eagle Store will be at all home football games selling a variety of EWU merchandise at the Inferno Team Shop, located in the upper parking lot just outside of Roos Field. To find out the University Bookstore's hours of operation, please call (509) 359-2542.

Emergencies and Evacuation Procedures

Evacuation routes will be determined by Public Safety personnel (police, fire and event management). Stay calm and follow the direction of the public address announcer and the nearest event management personnel.

First Aid Responders are located on the east side of Roos Field. These individuals will be wearing EMT clothing with identifying symbols. If someone is in need of an emergency responder, please find the nearest section leader or go to the Customer Service tent on the lower concourse next to the flag pole and they will contact proper authority.

Emergency Phone Calls

For any emergency occurring on campus, dial 911 for ambulance, police or fire service. If you are calling from a non-campus phone, dial 509-359-6300.

Entry & Re-Entry

All patrons will be asked to open bags and cooperate with a security check upon entry. Those refusing cooperation may be denied entry by security representatives. Patrons leaving and attempting to re-enter the game must show their physical ticket stub or day-of hand stamp to be readmitted.

— F —

Field Access

Field access is restricted to team and field staff, media, officials and guests with appropriate access credentials. Credential requests must be made at least 48 hours in advance of EWU football games and are subject to availability. Unless otherwise requested, credentials will be issued through the will call window outside the upper entrance behind the press box. Contact the Athletics Communications staff to request a media credential.

— G —

Gates

Gates open 90 minutes prior to scheduled game times. Guests must show a ticket or access credential to be allowed in.

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Lost and Found

Lost items can be turned in and/or claimed at either of the Roos Field concession stands.

Lost Children

Please report lost children to the nearest usher, ticket taker or Customer Service tent. A game day staff member will assist you. A public announcement may be made in the case of an emergency.

— M —

 

Media

Working media interested in attending and covering the game are asked to Contact the Athletics Communications staff at least 48 hours in advance. Credentials are held at the upper Will Call window (behind the press box) unless otherwise noted.

Post-game interviews are conducted in the Student-Athlete Academic Success Center located adjacent to Reese Court. These interviews are open to credentialed media in attendance.

Parking for working media is available in P12 East on a limited basis.

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Noisemakers

Artificial noisemaking devices such as blow horns and whistles are prohibited. In addition to confiscation, violators may be subject to removal from Roos Field. Cowbells and items handed out at the entrance gates will be allowed.

Numerica Credit Union RedZone

Two hours before kick-off, available to all fans! Food, beverages, games, giveaways and more!

09/16/2023 Southeastern Louisiana at EWU Football

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Parking

For information on parking at Roos Field, please visit our Parking and Tailgating page.

Prohibited Items

The following items are prohibited within Roos Field:

  • Alcohol and other beverages
  • Beverage containers
  • Fireworks and weapons
  • Artificial noisemakers
  • Hard-sided bags, suitcases and coolers
  • Large bags that do not fit under seats
  • Professional photo and/or video equipment

Please note that EWU Athletics and game day security staffs reserve the right to prohibit items not on this list if deemed necessary.

— R —

Radio

Fans of EWU Football can listen to the Eagles on the Eagle Sports Radio Network powered by Learfield. Follow the Eagles on The Varsity Network App or 700 ESPN AM/105.3 FM in the Cheney and Spokane communities as well as surrounding areas. The voice of the Eagles, Larry Weir, hosts the final 30 minutes of the show and talks with head coach Aaron Best for his analysis of the game.

Refunds

EWU Athletics does not issue refunds, exchanges or cancellations of tickets. All sales are final. 

Restrooms

Restrooms are located directly inside the upper and lower entrances adjacent to the concession stands. Portable restrooms are located behind the North Endzone bleachers.

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Safety Policies

Our staff will proactively intervene to support an environment where guests can enjoy the game free from unacceptable behavior. Any guests not adhering to the rules below or behaving in an unruly manner will be removed from Roos Field. EWU Athletics and game day security personnel reserve the right to determine what is unruly or unacceptable behavior warranting removal, including the following explicitly prohibited actions:

  • Smoking or vaping in the seating areas of Roos Field
  • Throwing objects
  • Using foul or abusive language or obscene gestures
  • Showing signs of Intoxication or other impairment related to alcohol or drug consumption

Schedule

For EWU Football's schedule, click here.

Seating Chart

For a seating chart of Roos Field, click here

Shuttle

For information on the game day shuttle service, visit our Parking & Tailgating page.

Smoking

Washington state law prohibits smoking in any enclosed venue. Smoking will not be permitted in the stadium seating areas, restrooms, press box or concourse under the press box. Smoking is also prohibited within 25 feet of the venue. Smoking is allowed only in designated areas on the outer stadium concourses.

Strollers

Strollers are not be permitted in stadium seating areas. All strollers, including umbrella strollers, must be left in the concourse area of Roos Field at the risk of the owner.

Student Tickets

Claim your EWU student tickets online. Click here for more information.

Suites

Roos Field boasts nine luxury suites located on the second floor of the press box. There is an entrance exclusively for patrons with suite holder passes located North of the upper entrance.

Swoop

Greatest mascot in the world!

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Tickets

For all ticket-related policies and questions, visit goeags.com/tickets, call the Ticket Office at 509-359-6059 during regular business hours or email tickets@ewu.edu.

— U —

Umbrellas

Personal-sized umbrellas shall be allowed into the venue as the personal property of the owner. Umbrellas may not be opened in seating areas.